Why Has “Shift Left” Failed In ITSM And How Can It Be Reversed?
The common expectations of the customers who have invested in IT Service Management systems are to [...]
How RPA is Impacting Today’s Enterprise Workplace
"Today, companies of all sizes understand the need and value of automating the basic and core [...]
Selecting The Right RPA Tool, Doing It Right The First Time
RPA is rapidly growing market with technologies that are still unknown to many potential buyers regarding [...]
Smart Dubai Government wins 3 awards at the ‘.Gov’ Magazine’s Annual Government ICT Achievements Awards
Dubai, May 18, 2017 The awards included the 'G2G Service of the Year' for Robotic Agent [...]
Digital Insurers Leverage Robotic Process Automation (RPA) to Drive Operational Efficiencies
Insurance sector has always been facing numerous challenges, whether its profits, regulations or compliance; this has [...]
AutomationEdge in Remedyforce Technology Ecosystem
AutomationEdge has rich integration with Remedyforce service desk. We have wizard to integrate Remedyforce forms and [...]
Shift Left Strategy, Self-service and Automation
Shift Left is about moving higher cost services delivery channels to lower cost delivery channels. Automation along [...]
Value of IT automation – Cost Reduction, Faster Speed of Response to Business and Reduced Risk
IT teams and IT outsourcers keep on adding resources and costs to handle current and future [...]