Case Study

ASPEN PHARMACARE

Reduced TAT in Data Extraction and Processing using AutomationEdge’s RPA

Based in Rio de Janeiro, Brazil, Aspen PharmaCare is a leading healthcare provider that offers a wide range of anesthetic, herbal, prescription, CNS, and biotechnological medicines to the Brazilian market.

ASPEN PHARMACARE

Reduced TAT in updating freight details into SAP

Higher TAT reduction in creating credit analysis report

Reduced data verification error for launch investment

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Considering the time spent manually extracting data and filling the details in SAP, AspenPharma got AutomationEdge onboard as their automation partner to accelerate the operational process.

Automation Goals

  • Reduce or remove manual data entry

  • Automate data extraction and processing

  • Reduce manual intervention in customer communication

  • Implement automation to update system details

Process Overview

AutomationEdge integrated RPA solution will-

  • Collect data from the CNPJ portal using Credinfar
  • Process data from a spreadsheet to create a credit analysis report
  • Launch investment from the spreadsheet and verify data
  • Make entry into SAP and send the amount to the bank
  • Fetch the currency details related to PTax and update in SAP

The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI

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The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI

Request A Demo